Why is log matching suspending on my account?


Club Log uses log matching to securely provide QSLing features. Some users are tempted to upload a massive spread of QSOs across a range of time, in an attempt to discover the time of a QSO in a DX log they haven't recorded in their own log.


If you do this, you may see a warning appear (and Log Matching will be disabled). 


Please understand that this behaviour is extremely unwelcome.


Any attempts to fill logs with QSOs in this way will result in your account being blocked, and in serious cases - deleted along with a permanent ban.


Why is this a problem?


It wastes resources, distorts statistics (especially the most wanted lists) and is also contrary to QSLing ethics. Before you consider doing this please remember you may be banned from Club Log permanently if you do. There is no right of appeal and no way back if you do this; you will not be able to use Club Log ever again.


How to resolve


It's in your hands to resolve this, and should not be difficult. All you need to do is remove the QSOs from your log (please note, this means your log in Club Log - it's not enough to delete them in your local logging software).


The most efficient way to do this is to remove the QSOs in your own logbook, export a master ADIF file of your entire log, and upload that ADIF file to Club Log. To ensure all the deletions are picked up, you need to use the 'Clear' option displayed on the upload page when you complete the upload. This two-step process of clearing, then uploading, removes all previous QSOs before commencing processing of your new ADIF.  You can also delete previous QSOs by using the Settings > Callsigns page if you prefer.


I didn't do this deliberately / I don't agree etc


That fine, just follow the same steps and you'll be back up and running.